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Training Practices which implement zero tolerance policies for bullying and harassment are happy places to work. Despite workplace bullying, harassment and discrimination being unacceptable and illegal, it occurs in all sectors of the Australian workforce, including general practice.

The consequence of this behaviour can derail a victim’s professional and personal life, impact on their health, lead to legal action, and compromise patient safety.

We all, cleaner through to practice principal, have a responsibility to adopt a zero tolerance approach to bullying and harassment.

This guide explains how to recognise and manage this behaviour, fostering a healthy work culture which benefits staff and patient care.

Use this as a tearoom, team building and induction resource to complement your other educational activities. From our team to yours, we wish you well on your journey to zero tolerance and commend you on your commitment whether as the employer or the employee.

Thank you to our supporters. General Practice Supervisors Australia (GPSA) is supported by funding from the Australian Government under the Australian General Practice Training (AGPT) program.